September 14, 2016 • 7:57 pm
After a successful start selling or product online, more and more people are contacting us regarding payment problems. We would like to apologize for the ongoing inconvenience due to the means of payment. We are in contact with different payment providers to find a solution for you as fast as possible. Unfortunately, being in the cannabis industry and selling a product not yet well known in the market discourages a lot of companies to do business with us. This takes more time than anticipated and is not just frustrating for you, our customers, but for us as well. We hope to provide you with a solution within the next couple of days.
If you have any problems transfering money, please get in touch with us and let us know. We are more than happy to give you a hand and help you out until we can implement a credit card payment system.
On the bright side, we would like to say thank you to all our customers that have ordered so far. We hope you like our product as much as we do.
The situation is getting closer to being resolved. Meanwhile, we can finally give our US customers a routing number until credit card payments can be processed:
Deutsche Bank, New York
ABA code / Sorting number / Routing number: 021001033
All of our bank details and payment information can be found on the “Payment Information” page.